Customer Service – Not Rocket Surgery!
Written by Michelle - MDD Tactics on July 28, 2010 – 9:04 pm
I have been delivering a heap of Customer Service training for clients recently. In these sessions I have led discussions about those annoying Customer Services “mistakes” we all see regularly. What annoys you as a Customer?Â
Would love to hear your thoughts (and help out with my research).Â
Here are some of mine …
Staff finishing their private [...]